CRM System Performance

20 Jan 11 by Leopard Catalyst Support

Over the years, Catalyst has grown into a well featured CRM software system.  Gradually, more features have been added that has given small businesses additional insights into their business.

As these features have been added, over time, we've noticed that the performance of the CRM system has gradually decreased.  It's probably not something that most customers would notice, as we have fairly high performance expectations from the system to start with.

We recently did some investigation and in depth testing of the system to measure performance under heavy load.  We've been able to obtain some very valuable data, and we're already seeing places within the system to increase performance and eliminate bottlenecks.

What this means is that over the next month or so, some performance enhancements will be coming to the system.  We're going to ensure that any changes take place on weekends to minmize the impact to customers.

If you have any feedback for us, possibly you've noticed some screens that could perform faster, please feel free to send it in to our support team.  It's likely that we already know about them, but many times customers can provide us with a perspective that we hadn't thought of before.

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